My account doesn't work!

Please use the form below and write a message with as much information, as you can! We will try and resolve this issue as fast as possible!

Game is out of stock. When will a game be available again?

We are always trying out best to provide full supply for all products. Sadly it is not only possible. Please wait, until it is filled again.

I want a new or specific product added to the site. Can you do it?

We are always interested in adding new products to the website. Write us a message and tell us, what you want to have.

Points

My friend clicked on the link, but i did not get any points!

This could have many different reasons.

Your friend already clicked on some free-gg link in the last 24 hours.
Your friend is using a proxy/vpn.

I completed an offer, but didn't get any GPoints! What should i do?

This is an external service and we can not control, who does and who does not get any points. Please contact the offer provider for clearup!

Miner

I am getting my GPoints very slowly!

If you are using this software with your GPU, try to disable the CryptoNight Algorithm. This should increase your earnings. Currently suggested algorithm is: Equihash

Problems? Deactivate your antivirus!

Since this is a real miner, some antiviruses may delete or block some parts of it and prevent it from working.

Can the Miner damage my CPU or GPU?

You can only damage your hardware by overclocking your CPU or GPU. Otherwise no harm can be caused-

I am not getting any GPoints!

You might have to mine for about 10 minutes, to see the first GPoints coming in. If you have mined longer then 10 minutes, consider contacting the support (support@free-gg.com)

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